3. Business Mastery (1-4 days) Gain a big-picture business understanding with a specific focus on your particular industry, improve customer service and sales, and hone your creative problem solving skills. Our Business Mastery module-breakdown is as follows: | |  |
Creativity and Problem Solving (1 to 2 days) Recognise and overcome the stop factors in creative thinking, unblock your mental locks, and generate out-of-the-box solutions. Our creative thinking courses will introduce you to problem solving models, and creative-thinking techniques to enable you to make the most of your creative skills. Typical topics include: Sparking Creative Thinking (1 day) Strategic Problem Solving (1 day) Understanding Finance and Business (2-3 days) A Business Simulation to teach delegates how their role in the business impacts on the bottom line. Key Outcomes: - Understand basic financial statements: Income statement, Balance sheet, Cash flow statement
- Analyse and interpret industry–relevant ratios
- Understand the impact of efficiency, productivity, customer service and resource management on the bottom line
- Understand the implications of cost and revenue on profitability
- Understand the implications of cost and revenue on profitability
Experiential learning is also a key feature of the Business Today business-skills simulations, which Learn to Lead is able to offer in partnership with Business Today.
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